Turn your DM's into sales
The first true AI sales agent for e-commerce. It retains customers.sells products.
Recommended by more than 100+ e-commerce experts
WHAT HYPERLOOP DOES
One platform for sales, retention, support and everything in between
01
Omni-channel Call Center
WhatsApp, Instagram, Email, Messenger, and your website widget โ every conversation in one inbox.
Monitor, assign, and transfer tickets across your team(s)
Up to 100 human agents and 20 teams, with access control
Write internal notes and share images with your team
02
AI Sales
The AI doesn't just answer โ it sells. It learns from your sales history and turns conversations into revenue.
In-chat sales: guided follow-ups, upsells, and clickable product cards
360ยฐ customer profiles: order history, loyalty score, and sentiment
Customer segments for targeted marketing campaigns
Sales attribution reports: chats-to-sale, AOV lift, conversion rate
03
AI Support
Product FAQs, order tracking, and store policies โ answered in your brand voice, in under 2 minutes.
Order queries: tracking, edit, cancel, and refunds
Real-time store sync: catalog, inventory, and orders
Shopify, WooCommerce, Odoo, Zid, Salla, or a custom API
Hotline calls answered from the same inbox your team already uses
04
Order Confirmations
Keep customers informed the moment they buy โ automated confirmations with order details, totals, and delivery info.
Instant WhatsApp confirmations after checkout
Order number, items, total, and delivery address in one message
COD confirmation flows to reduce missed deliveries
Customers can reply to change or ask about their order
05
Outbound Campaigns
Build segments, generate content, and schedule campaigns โ then let the Retention Specialist recover revenue automatically.
AI-suggested content per segment, scheduled around peak chat activity
Email and WhatsApp campaigns from inside Hyperloop
Auto-recovery flows: abandoned checkouts, win-back offers, COD confirmation
06
Analytics
Every team, every channel, every dollar โ measured against your industry's benchmarks.
Call center reporting: response time, agent performance, busiest hours
Product intelligence: most asked, most sold, most requested restocks
Retention insights: revenue recovered and customers retained
AND MORE
Small things, big impact.
Product Lens
Hyperloop scans products in every image a customer shares in chat โ instant price and details, no typing required.
AI Simulate Mode
Try the AI in drafting mode before it goes live. Switch between Off, Simulate, and Live per channel.
Needs Attention
The AI auto-detects when to hand off a chat to a human, with escalation logic configurable to your brand.
Customer Profiles
A 360ยฐ view of every customer โ order history, lifetime value, and every channel they've reached you on.
Audio Intelligence
Voice notes are transcribed instantly and passed straight to the AI โ no audio ever goes unanswered.
Auto-Tag
Chats are auto-tagged for reachability: refund, restock request, happy customer, rude customer, on-hold.
Powerful Search Bar
Search by order number, customer info, or product name. Filter by team member, tag, channel, or time.
Industry Standard Reports
A monthly email report on how your business stacks up against industry standards for your sector.
PRICING
Upfront pricing. Generous free tier.
Free
Unified call center
$0
/mo(forever)
Omnichannel inbox (Whatsapp, Instagram, Messenger, Email, Website Widget)
Connect all your social channels
Real-time store sync
Starter
Sales & Support
$150
/mo(billed quarterly)
10K contacts
20K emails
7K AI messages
Unlimited SKUs
In-chat sales + checkout
Team collab + Needs Attention
AI Simulate + analytics
Growth
The full revenue engine
$240
/mo(billed quarterly)
Everything in Starter, plus:
100K contacts
150K emails
10K AI messages
Advanced analytics + attribution
Priority support
Scale
Done-for-you, full stack
Custom
Everything in Growth, plus:
1M contacts
500K emails
20K AI messages
Hotline: recordings + transcripts
Dedicated account manager + SLA
Custom reports for industry standards
We manage your account, flows & campaigns
Free: no AI, no team collab, no analytics.
All paid plans: Arabic + English AI ยท in-chat sales ยท unlimited conversations ยท WhatsApp billed at Meta cost, zero markup.
Add-ons available on every tier: extra AI messages, contacts, SKUs, and seats - scale up as you grow.
Ready to supercharge your brand?
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